Returns + Shipping

Welcome to Omnivol LLC (“Company,” “we,” “our,” or “us”). This Shipping & Returns Policy outlines how we handle order processing, shipping, and returns for purchases made through our website.

By placing an order, you agree to the terms below.

Shipping Policy

1. Order Processing

• Orders are processed within 1–3 business days (excluding weekends and holidays).
• You will receive a confirmation email once your order has been successfully placed.
• A shipping confirmation email with tracking information (if applicable) will be sent once your order has shipped.

Processing times may vary during peak seasons or promotional periods.

2. Shipping Time

Shipping delivery times vary depending on your location and selected shipping method. Estimated delivery times are provided at checkout but are not guaranteed.

Delays may occur due to:

• Carrier delays
• Weather conditions
• Incorrect shipping information
• High order volume

We are not responsible for delays caused by third-party shipping carriers.

3. Shipping Costs

Shipping fees are calculated at checkout based on the shipping method and delivery location. Any applicable taxes or duties are the responsibility of the customer unless otherwise stated.

4. Incorrect Address

Customers are responsible for providing accurate shipping information. If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply.

Returns Policy

1. Return Eligibility

We accept returns within 30 days of delivery, provided that:

• The item is unused and in original condition
• The item is in original packaging
• Proof of purchase is provided

Certain items may be non-returnable, including:

• Final sale items
• Gift cards
• Downloadable or digital products
• Personalized or custom-made items

2. Return Process

To initiate a return, please contact us at:

Email: info@Omnivollc.com

Include your order number and reason for return. We will provide return instructions if your request is approved.

3. Refunds

• Refunds are processed after the returned item is received and inspected.
• Approved refunds will be issued to the original payment method.
• Please allow 5–10 business days for the refund to reflect on your statement.

Shipping charges are non-refundable unless the return is due to our error.

4. Exchanges

We replace items only if they are defective or damaged upon arrival. Please contact us within 7 days of delivery if your item is damaged.

5. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us as soon as possible. We will work with the shipping carrier to resolve the issue.